I have tried several ways (online, calling, and back to this forum), but no assistance was granted on Edge Inspect. I am getting the message "Your username and password are incorrect or your account does not have access to Edge Inspect CC". Any assistan

I have tried several ways (online, calling, and back to this forum), but no assistance was granted on Edge Inspect.  I am getting the message "Your username and password are incorrect or your account does not have access to Edge Inspect CC".  Any assistance is greatly appreciated.  One of my original case numbers were:  0216572509